Summary:

The Delivery Specialist is responsible for merchandise handling, including loading, securing, delivering, setting up, troubleshooting, and demonstrating. Reviewing lease agreements is also occasionally required.

Duties and Responsibilities:

• Acquisition and Maintenance of Customers
• Verify correct product and accessories for delivery or return.
• Ensure that all merchandise is clean and in operating condition prior to delivery.
• Review necessary information sheets.
• Load, secure, and protect product in delivery vehicle.
• Offload, install, and demonstrate merchandise.
• Ensure delivery schedule is followed.
• Deliver merchandise to Customers' homes and businesses without additional damage.
• Assist with merchandise returns - load and service product in vehicle.
• Perform routine service calls and product exchanges.
• Clean and certify merchandise in the Quality Assurance Center for all items personally.
• Maintain the store's warehouse in a neat and orderly manner.
• Assist in maintaining the showroom floor as per company guidelines.
• Safely operate delivery vehicle
• Document all vehicle movement on daily route sheets.
• Conduct daily inspection of assigned delivery vehicle to ensure safety and maintenance.
• Confirm Customer identification, collect money, and obtain Customer’s signature on lease agreements.
• Assist in field marketing programs as requested by store management.
• Deliver prescribed company advertisements and flyers when in field (5 up 5 down).
• Other tasks as assigned by management

Education 

• High School diploma or equivalent preferred

Required Skills:

• Neatly groomed appearance
• Good communication skills
• Strong technical skills or working knowledge of electronic products.
• Professional groomed appearance
• Good driving skills
• Satisfactory MVR, DOT physical/certification in states that require it, drug screen,
• Position requires bending, stooping, and standing for extended periods of time.
• Position routinely requires lifting, loading, and “dollying” merchandise 50 – 300 pounds.

Satisfactory MVR, background investigation with job performance reference check and required testing, a valid Driver 's License, and compliance with the Company's Driver Qualification Policy

Physical Requirements:

Position requires bending, stooping, and standing for extended periods of time.

Position routinely requires lifting, loading, and “dollying” merchandise 50 – 300 pounds.